GlobalRidge LLC DBA NutriBiotic (“NutriBiotic”) respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect about individuals through our website and mobile apps (collectively, the “Services”), how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard personal information, how long we retain it, and how individuals can contact us about our privacy practices and to exercise their rights.
Data protection and privacy rules differ worldwide. For this reason, and in certain cases, we have to change our privacy practices due to specific legal requirements in countries where we do our business.
This document may include some information specific for certain categories of users—for example, residents of California. In addition, we can also elaborate separate Privacy Policies, where our data protection and privacy practices differ from those described in this document due to local legal requirements.
In connection with your use of the Services, you may provide personal information to us in various ways. The types of personal information we obtain include:
• contact information (such as name, email address, shipping address, and instructions, postal code, telephone number, and personal ID);
• login credentials to create an account on the Services (such as email address and password);
• information contained on your social media public profile, to the extent you decide to create an account on the Services using your social media account;
• user generated content related to product reviews, comments, questions, and answers;
• payment information, such as name, billing address, account number, and payment card details (including card number, expiration date, and security code) for payments processed by us. To the extent any payments are processed by any other third-parties such as PayPal or Apple Pay, then the privacy policies of those parties shall govern such information;
• order history, including information about products purchased or viewed on the Services;
• details you provide through contests, sweepstakes, and surveys;
• social media information, such as social media handles, content, and other data shared with us through third-party features you use on our Services (such as apps, tools, payment services, widgets, and plugins offered by social media services like Facebook, Google, Instagram, Twitter, and YouTube) or posted on social media pages (such as our social media pages or other pages accessible to us);
• other personal information contained in content you submit on the Services, such as through our “Contact Us” feature or other customer support tools; and
• country/region and language preference based on mobile device settings and/or IP;
• IP address, device, operating system, and browser information we detect.
You are not required to provide this information but, if you choose not to do so, we may not be able to offer you certain Services and related features.
We will use the information we obtain through the Services as needed to fulfill our contractual obligation to provide you with the products and services you request and to deliver products ordered (including, but not limited to, transportation and customs clearance through related third-party service providers).
We also will use the information we obtain through the Services if we have a legitimate interest to do so, including to support the following functions and activities:
• establishing and managing your account;
• communicating with you about your account or transactions and sending you information about features and enhancements;
• processing claims in connection with our products and services, and keeping you informed about the status of your order;
• managing rewards and loyalty programs;
• posting your product reviews and managing our Reviews program;
• improving and customizing your experience with the Services, including providing recommendations based on your preferences;
• identifying and authenticating you so you may use the Services;
• marketing our products to you and providing you with promotions, including special deals, coupons, discounts, and chances to win contests;
• communicating with you about, and administering your participation in, contests, sweepstakes, or surveys;
• responding to your requests and inquiries and providing customer support, such as through our chatbot or other customer support tools;
• operating, evaluating, and improving our business (including developing new services; enhancing and improving our Services; managing our communications; analyzing our user base and Services; performing data analytics and market research; and performing accounting, auditing, and other internal functions);
• protecting against, identifying, and preventing fraud and other criminal activity, claims, and other liabilities;
• communicating with you about changes to our policies.
In addition, we will use your contact information to send you newsletters, emails, SMS, and push notifications about our products, services, sales, and special offers if you sign up to receive them and have not opted out. We also may use your email address to display ads for our products, services, sales and special offers through Facebook’s and Google’s sites or networks. To the extent provided by applicable law, you may object at any time to the use of your e-mail address for advertising purposes as specified in the Rights And Choices section below.
We may combine information we obtain about you through our website with the information obtained through our apps for the purposes described above. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.
When you use our Services or open our emails, we may obtain certain information by automated means, such as browser cookies, Flash cookies, local storage, web beacons and pixels, JavaScript, device identifiers, server logs, and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device, and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Services (such as the web pages you visit, links you click, and features you use), the pages that led or referred you to our Services, dates, and times of access to our Services, and other information about your use of our Services. We also may receive your device’s geolocation and other information related to your location through GPS, Bluetooth, Wi-Fi signals and other technologies for certain purposes listed above, such as to provide you with our Services. Your device may provide you with a notification when the Services attempt to collect your precise geolocation.
We do not disclose personal information we obtain about you, except as described in this Privacy Policy. We will share your personal information with our (1) subsidiaries and affiliates, and (2) third-party service providers who perform services on our behalf (such as website hosting, payment processing and authorization, order fulfillment, transportation, customs clearance, marketing, data analytics, customer support, and fraud prevention) for the purposes described in this Privacy Policy. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
We also may disclose information about you: (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); or (7) otherwise with your consent.
We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information, including by selecting service providers that are located in a country recognized by the European Commission as providing an adequate level of data protection or by implementing appropriate safeguards based on the European Commission’s Standard Contractual Clauses, where applicable. Subject to applicable law, you may obtain a copy of these safeguards by contacting us as indicated in the How to Contact Us section below.
We offer you certain choices in connection with the personal information we obtain about you. To the extent provided by applicable law, you also may object to the use of your personal information for advertising or direct marketing purposes and unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.
To the extent provided by applicable law, you may: (1) request access to the personal information we maintain about you; (2) request that we update, correct, amend, or erase your information; or (3) request the restriction of our use of your personal information, by contacting us as specified in the How to Contact Us section below.
If you are located in the EEA and the UK, to the extent provided by applicable law, you also may object to the use of your personal information in certain situations in which we use that information based on our legitimate interests, as described above. In addition, to the extent provided by applicable law, you may receive, in a structured, commonly used and machine-readable format, your personal information you have provided to us based on your consent or a contract to which you are party. You have the right to have this information transmitted to another company, where it is technically feasible. To exercise these rights, please contact us as specified in the How to Contact Us section below.
If you are located in Brazil you also may have the right to: (1) obtain confirmation that we process your personal information; (2) access your information; (3) correct incomplete, inaccurate, or outdated information; (4) have certain information anonymized, blocked, or erased; (5) obtain your personal information in a portable format; (6) erase personal information processed with your consent; (7) obtain information about third-parties with whom your personal information has been shared; (8) obtain information about the possibility of refusing to provide consent and the corresponding consequences; and (9) withdraw your consent to the extent we have relied on such consent to process your personal information.
Depending on your location, you may have the right to file a complaint with a privacy regulator if you are not satisfied with our response.
If you are a California consumer, for more information about your privacy rights, please see the section of this Privacy Policy called “California Consumer Privacy Statement.”
Our Services may provide links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets, and plug-ins (e.g., Facebook, Google, Instagram, LinkedIn, Pinterest, Twitter, and YouTube). These services, websites, and third-party features may operate independently from us. The privacy practices of these third-parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, NutriBiotic is not responsible for these third-parties’ information practices.
To the extent required by applicable law, we keep the personal information you provide for the duration of our relationship, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law.
We maintain administrative, technical, and physical safeguards designed to protect personal information we obtain through the Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
The Services are designed for a general audience and are not directed to children under the age of 16. NutriBiotic does not knowingly collect or solicit personal information from children under the age of 16 through the Services. If we learn we have collected personal information from a child under the age of 16, we will promptly delete that information from our records. If you believe a child under the age of 16 may have provided us with personal information, please contact us as specified in the How to Contact Us section of this Privacy Policy.
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the Privacy Policy when it was most recently updated.
If you would like to exercise your privacy rights, please contact us here or write to us using the contact details below if you wish to exercise these rights or if you have any questions about this Privacy Policy:
NutriBiotic
PO Box 238
Lakeport, CA 95453
Subject to applicable law, data requests submitted by email or sent via postal mail may require you provide additional documentation necessary to confirm your identity.
This California Consumer Privacy Statement (“Statement”) supplements the NutriBiotic Privacy Policy. It applies solely to California consumers and addresses personal information we collect online and offline.
This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
1. Notice of Collection and Use of Personal Information
We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:
• Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number, and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers
• Additional Data Subject to Cal. Civ. Code § 1798.80: signature, state identification card number, education, bank account number, credit card number, debit card number, and other financial information, and medical information
• Protected Classifications: characteristics of protected classifications under California or federal law, such as race, national origin, age, sex, gender, gender identity, marital status, medical condition, disability, citizenship status, and military and veteran status
• Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
• Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements
• Geolocation Data
• Sensory Information: audio, electronic, visual, and similar information
• Employment Information: professional or employment-related information
• Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.We may use (and may have used during the 12-month period prior to the effective date of this Statement) your personal information for the purposes described in our Privacy Policy and for the following business purposes specified in the CCPA:
• Performing services, including maintaining or servicing accounts, providing customer service, processing, or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services
• Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
• Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
• Debugging to identify and repair errors that impair existing intended functionality
• Undertaking internal research for technological development and demonstration
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
2. Sources of Personal Information
We may have obtained personal information about you from various sources, as described below.
During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:
• Directly from you, such as when you make a purchase
• From your devices, such as in connection with your use of the Services
• Your family or friends in connection with their use of the Services, such as by sending information about our products directly to you
• Our affiliates and subsidiaries
• Vendors who provide services on our behalf
• Social networks
• Online advertising companies
• Government entities3. Sale of Personal Information
We do not sell your personal information in exchange for monetary compensation. We may allow certain third-parties (such as certain advertising partners) to collect your personal information via automated technologies on our Services in exchange for non-monetary consideration (such as an enhanced ability to serve you content and advertisements that may be of interest to you). You have the right to opt out of this disclosure of your information, as detailed below.
During the 12-month period prior to the effective date of this Statement, we may have sold the following categories of personal information to online advertising services and advertising networks:
• Identifiers
• Protected Classifications
• Commercial information
• Online Activity
• InferencesWe do not sell the personal information of minors under 16 years of age without affirmative authorization if we have actual knowledge of the individual’s age.
4. Sharing of Personal Information
During the 12-month period prior to the effective date of this Statement, we may have shared your personal information with certain categories of third-parties, as described below.
We may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:
Category of Personal InformationCategory of Third-Party
Identifiers
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providers
• Operating systems and platforms
• Social networksAdditional Data Subject to Cal. Civ. Code § 1798.80 Law
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firmsProtected Classifications
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providersCommercial Information
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providersOnline Activity
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providers
• Operating systems and platforms
• Social networksGeolocation data
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providers
• Operating systems and platforms
• Social networksSensory Information
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providers
• Operating systems and platforms
• Social networksEmployment Information
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Internet service providersInferences
• Our affiliates
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Online advertising services and advertising networks
• Internet service providers
• Data analytics providers
• Operating systems and platforms
• Social networks
In addition to the categories of third-parties identified above, during the 12-month period prior to the effective date of this Statement, we may have shared personal information about you with government entities.
5. California Consumer Privacy Rights
You have certain choices regarding our use and disclosure of your personal information, as described below.
• Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed, and sold about you during the past 12 months.
• Deletion: You have the right to request we delete certain personal information we have collected from you.
• Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
• Shine the Light Request: You also may have the right to request we provide you with (a) a list of certain categories of personal information we have disclosed to third-parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third-parties.How to Submit a Request: To submit an access or deletion request, contact us as described in the How to Contact Us section of our Privacy Policy. To submit a Shine the Light request, contact us as described in the How to Contact Us section of our Privacy Policy. To opt-out of the sale of your personal information, contact us as described in the How to Contact Us section of our Privacy Policy.
To submit a request as an authorized agent on behalf of a consumer, please contact us as described in the How to Contact Us section of our Privacy Policy.
Verifying Requests: To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, there is no reasonable method by which we can verify your identity to the level of certainty required by the CCPA. Accordingly, if you do not have an account with us, and you request access to or deletion of your personal information, we will not be able to process your request at this time.
Additional Information: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
For questions or concerns about our privacy policies and practices, please contact us as described in the How to Contact Us section of our Privacy Policy.